Chandelier·Iron·Farmhouse & Coastal

Trade from 15% off

Lustre Ventana

Ships in 1–2 business days · Free U.S. standard shipping, 4–6 weeks, duties covered · Expedited 1–3 weeks from $80 at checkout

Shipping

Standard · free to the U.S. Ocean freight, then UPS to your door — typically 4–6 weeks; import duties covered, nothing at delivery. Tracking is emailed once the parcel ships. Expedited · paid: EMS / UPS / FedEx / DHL, 1–3 weeks, priced by order value at checkout ($80 for orders under $200). No PO Box / APO / FPO. Orders cannot be intercepted once shipped.

Returns

30 days from delivery — unused, uninstalled, original packaging. Email support@lumioshine.com for authorization before sending. No restocking fee; change-of-mind return shipping is yours. Damaged, defective or wrong item: send photos and we replace or refund in full at our cost. Bulbs, custom pieces, sale items and orders of $5,000+ are final.

Questions on size, wiring or a matched pair? 800-978-5754 · service@lumioshine.com · Mon–Sun 8 am–10 pm EST, reply within one business day