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Customer Reviews

Lighting through the eyes of the people who chose it

Every fixture in our collection has lived in someone's home, hung over someone's dining table, glowed beside someone's bed. These are their words — honest, unedited, and shared so future customers can choose with the same confidence we'd want for ourselves.

Verified buyer reviews
Photos from real homes
Same-day responses
What Customers Say

In their own words

A selection of recent feedback from homeowners, designers, and trade clients across the United States. Every review is from a verified Lumioshine customer.

Before You Leave a Review

If something isn't right, let us make it right

We aim for every customer to have a five-star experience. If you've encountered a shipping delay, a damaged item, or a question about your fixture, please reach out to our support team first — we resolve issues quickly and thoroughly, and we'd much rather hear from you directly than read about it later.

Once you've spoken with us, we welcome your honest feedback — positive or constructive. Both help future customers choose with confidence and help us keep improving.

Talk to us first

Our support team is one message away

US-based, available Monday through Sunday, 8am – 10pm EST. Every enquiry receives a response within one business day.

Share Your Story

How to leave a review

Three simple ways to share your Lumioshine experience — choose whichever is most convenient for you. We read every single review.

1

Visit your product page

Find the fixture you purchased on lumioshine.com, scroll to the reviews section, and click "Write a Review." It takes about a minute.

2

Add a photo if you can

Reviews with a photo of the fixture in your actual space are especially helpful for future buyers — and inspiring to look at.

3

Tag us on Instagram

Tag your photos with @lumioshine and we'll feature your space on our page — and enter you into our monthly gift draw automatically.

A Quiet Thank You

A monthly gift, drawn at random

Every month, we randomly select a handful of reviewers to receive a surprise gift from our latest collections. Honest reviews — positive or constructive — all qualify automatically. There's nothing to enter and nothing to claim. We just like saying thank you.

Your story matters to us — and to the next homeowner deciding whether to buy. Thank you for taking the time to share it.

Tell Us Your Story

Your light, your words.

Already a Lumioshine customer? We'd love to hear how your fixture is settling in. New here? Browse the full collection and find the piece that finishes your room.

Shop All Lighting Contact Us
800-978-5754 service@lumioshine.com
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