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Customer Reviews

Lighting through the eyes of the people who chose it

Every fixture in our collection has lived in someone's home, hung over someone's dining table, glowed beside someone's bed. These are their words — honest, unedited, and shared so future customers can choose with the same confidence we'd want for ourselves.

Verified buyer reviews
Photos from real homes
Same-day responses
What Customers Say

In their own words

A selection of recent feedback from homeowners, designers, and trade clients across the United States. Every review is from a verified Lumioshine customer.

Absolutely transformed our dining room. The brass finish has so much depth — under the dimmer it glows like candlelight. Worth every penny and then some.

Sarah M. Verified Buyer · Connecticut
Brass Sphere Pendant

Crystal quality is exceptional. I compared four chandeliers in this price range and Lumioshine was the only one that felt genuinely heirloom.

James T. Verified Buyer · New York
Windchime Crystal Chandelier

Customer service went above and beyond. Had a question about ceiling height before ordering — Miya answered with a detailed reply within an hour.

Michelle R. Verified Buyer · Texas
Linear Walnut Pendant

Better in person than the photos. The travertine has natural variation that makes each piece feel one of a kind. My designer was thrilled.

David K. Verified Buyer · California
Travertine Wall Sconce

Specified six of these for a hospitality project. Packaging was museum-grade and the install team had zero issues. Will be ordering again.

Linda P. Trade Client · Florida
Forest Branch Chandelier

Three in our hallway and they look incredible. The aged brass tones perfectly with our warm white walls. Friends keep asking where they're from.

Robert H. Verified Buyer · Massachusetts
Aged Brass Wall Light

Beautifully crafted, arrived faster than estimated, and the delivery team handled it with such care. The fixture has become the focal point of our entryway.

Emily W. Verified Buyer · Illinois
Cascade Pendant

After ordering from three other lighting brands and returning all of them, this one finally got it right. The proportions are perfect and the finish photographs beautifully.

Anna G. Interior Designer · Oregon
Heritage Bell Pendant

Solid build, sensible packaging, and a finish that hides fingerprints. Small details like the color-matched canopy show real attention.

Christopher L. Verified Buyer · Washington
Stem Mini Pendant

The light it casts is exactly what you want from an heirloom piece — warm, soft, never harsh. We've already had two neighbors ask about it.

Patricia O. Verified Buyer · Virginia
Cathedral Lantern

Installed in our primary bedroom and it's quietly become the piece I look forward to seeing every evening. Worth saving up for.

Nathan B. Verified Buyer · Colorado
Olive Branch Sconce

Honest review: I had to wait three weeks for the finish I wanted, but the result was worth every day. Would buy from Lumioshine again without hesitation.

Olivia C. Verified Buyer · Georgia
Crescent Drum Pendant
Showing 6 of 12 reviews
Before You Leave a Review

If something isn't right, let us make it right

We aim for every customer to have a five-star experience. If you've encountered a shipping delay, a damaged item, or a question about your fixture, please reach out to our support team first — we resolve issues quickly and thoroughly, and we'd much rather hear from you directly than read about it later.

Once you've spoken with us, we welcome your honest feedback — positive or constructive. Both help future customers choose with confidence and help us keep improving.

Talk to us first

Our support team is one message away

US-based, available Monday through Friday, 9am – 6pm EST. Every enquiry receives a response within one business day.

Share Your Story

How to leave a review

Three simple ways to share your Lumioshine experience — choose whichever is most convenient for you. We read every single review.

1

Visit your product page

Find the fixture you purchased on lumioshine.com, scroll to the reviews section, and click "Write a Review." It takes about a minute.

2

Add a photo if you can

Reviews with a photo of the fixture in your actual space are especially helpful for future buyers — and inspiring to look at.

3

Tag us on Instagram

Tag your photos with @lumioshine and we'll feature your space on our page — and enter you into our monthly gift draw automatically.

A Quiet Thank You

A monthly gift, drawn at random

Every month, we randomly select a handful of reviewers to receive a surprise gift from our latest collections. Honest reviews — positive or constructive — all qualify automatically. There's nothing to enter and nothing to claim. We just like saying thank you.

Your story matters to us — and to the next homeowner deciding whether to buy. Thank you for taking the time to share it.

Tell Us Your Story

Your light, your words.

Already a Lumioshine customer? We'd love to hear how your fixture is settling in. New here? Browse the full collection and find the piece that finishes your room.

800-978-5754 support@lumioshine.com
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