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Every fixture in our collection has lived in someone's home, hung over someone's dining table, glowed beside someone's bed. These are their words — honest, unedited, and shared so future customers can choose with the same confidence we'd want for ourselves.
A selection of recent feedback from homeowners, designers, and trade clients across the United States. Every review is from a verified Lumioshine customer.
We aim for every customer to have a five-star experience. If you've encountered a shipping delay, a damaged item, or a question about your fixture, please reach out to our support team first — we resolve issues quickly and thoroughly, and we'd much rather hear from you directly than read about it later.
Once you've spoken with us, we welcome your honest feedback — positive or constructive. Both help future customers choose with confidence and help us keep improving.
Talk to us first
US-based, available Monday through Sunday, 8am – 10pm EST. Every enquiry receives a response within one business day.
Three simple ways to share your Lumioshine experience — choose whichever is most convenient for you. We read every single review.
Find the fixture you purchased on lumioshine.com, scroll to the reviews section, and click "Write a Review." It takes about a minute.
Reviews with a photo of the fixture in your actual space are especially helpful for future buyers — and inspiring to look at.
Tag your photos with @lumioshine and we'll feature your space on our page — and enter you into our monthly gift draw automatically.
Every month, we randomly select a handful of reviewers to receive a surprise gift from our latest collections. Honest reviews — positive or constructive — all qualify automatically. There's nothing to enter and nothing to claim. We just like saying thank you.
Your story matters to us — and to the next homeowner deciding whether to buy. Thank you for taking the time to share it.
Already a Lumioshine customer? We'd love to hear how your fixture is settling in. New here? Browse the full collection and find the piece that finishes your room.
